Supervise staff and coordinate rest and meal breaks.
Maintain work flow by monitoring production levels and performance; work with Site Manager to implement cost reduction initiatives; and support a spirit of cooperation within and between locations/departments.
Review and approve daily shift reports for accuracy; investigate and resolve revenue discrepancies, and make daily deposits.
Ensure operation of equipment and systems by calling for repairs.
Respond to and resolve any guest or visitor inquiries or complaints, including vehicle claims and service discrepancies.
Maintain safe and clean work environment by educating and directing personnel on the use of equipment and resources.
Contribute to team effort by accomplishing related results as needed.
Perform team member duties/responsibilities in the event of a call-off, i.e. process parking transactions and collect payment.
What we are looking for:
One-year supervisory experience required.
Prior parking experience a plus, but not required.
Possess excellent customer service skill
Demonstrate exceptional oral and written communication skills
Basic knowledge of MS Office and email application.
Ability to deal with irate customers and resolve customer issues and/or complaints
Ability to multi-task in a fast-paced working environment
A willingness to do whatever it takes to earn a “Thank You.”
Must be able to meet MVR guidelines.
What you will receive in return:
Company provided benefits to eligible team members, such as paid vacation, sick, holidays as well as various insurance plans customized to meet your personal needs, including a 401k plan.
The building of long-lasting friendships/relationships.